1. Were there any PCB Fabrication or PCB Assembly capabilities that you wish our Online Ordering System had?
2. Did you have any issues or delays when navigating on our Online Ordering Website? If yes, what seem to be the issue/delay?
3. What features would you like to see in a future version of the Online Ordering Website?
4. What are your main concerns or fears that hold you from Ordering Online? (Please select all that apply to you)
Quality of Products
Price is higher online
Shipping cost involved
Return/ Refund Policy
Customs Fees & Taxes
Other (please specify)
4a) If "Cyber Security" or "Payment Fraud" was selected above, would you feel more comfortable placing your order if our payment portal was supported by PayPal?
4b) If "Cyber Security" or "Payment Fraud" was selected above, what could we implement to make you feel more comfortable placing an order through our Online Ordering System?
5. How comfortable would you be to have your design displayed via the Altium Designer Gerber Viewer in our Online Ordering System? (Your files are protected by encryption. The display is only for reference. The image may be inaccurate at times. Your files will still be subject to our DFM Check)?
Not comfortable or uncomfortable
6. What kind of documentation/guidance would you like to see in the future?
7. How likely would you use our Online Ordering System to place an order again?
Not at all likely
8. Do you have any other comments about how we can improve the Online Ordering Experience?